News & Events

Rob Galloway Featured in Industry Week

05.03.2010

By Jonathan Katz

Plant supervisors at US Synthetic Corp. in Orem, Utah, don't have to ask permission from upper management to implement employee suggestions.

The $160 million manufacturer of diamond drill bits decided in 2005 when it began implementing lean manufacturing to put improvement initiatives in the hands of the workers who were most familiar with plant operations, says Rob Galloway, US Synthetic's CEO.