A dedicated group of experienced scientists, engineers, and technicians drives US Synthetic's efforts to perfect and enhance our existing diamond solutions—and develop innovative new technology and designs for the future.
Three accomplished scientists with more than 50 years of combined diamond research experience lead the US Synthetic research and development efforts. A separate team of application engineers works directly with customers to develop custom diamond solutions that make the best possible use of the latest technology. These engineers have years of experience with PDC design and working with bit companies. A staff of experienced technicians constantly evaluates and tests new products in the laboratory, so the product is tested and ready for application in the field.
All of these experienced professionals work in state-of-the-art research and testing facilities. This includes a full metallurgical lab, an advanced computer-aided design center, and a sophisticated testing lab.
US Synthetic takes customer service personally. We have never been–and will never become–an off-the-shelf, one-size-fits-all company. Our business revolves around close, personalized relationships with every customer, and we tailor every PDC solution to your unique needs. In fact, more than 95% of US Synthetic PDC solutions are designed to meet unique requirements–and built to perform a specific job flawlessly.
This commitment to superior personalized service extends from our management team, through our engineering staff, and down to our front-line customer service representatives. Every time you call to order any of our diamond solutions or discuss a project, you'll speak with knowledgeable, friendly, and well-informed people who are willing to take extraordinary steps to meet your needs. This includes an absolute commitment to on-time delivery every time you place an order.